Privacy Policy

1. Scope

This Privacy Policy applies to personal data collected by Everwood Education through our website, online forms, consultations, communications, marketing activities, and the provision of our services.

2. Information we collect

We may collect information that you provide directly, including your name, contact details, educational background, academic goals, enquiries, application information, and any other information you choose to submit. We may also collect technical information automatically, such as IP address, device information, browser type, page activity, and cookie data.

3. Purposes of collection and use

We collect and use personal data for purposes including responding to enquiries, providing education consulting services, assessing academic needs, supporting admissions or application-related services, managing client relationships, improving our website and services, handling billing and administration, and complying with legal and regulatory obligations.

4. Legal basis and lawful use

Where applicable, we will collect, use, and retain personal data only for lawful and legitimate purposes and only to the extent necessary for the operation of our business and the delivery of our services.

5. Disclosure of personal data

We do not sell personal data. We may disclose personal data to trusted third parties who assist us in operating our business, such as website hosting, analytics, communications, and professional service providers, as well as to schools, institutions, or other parties where disclosure is necessary for the services you request or where required by law.

6. Cookies and tracking technologies

Our website may use cookies and similar technologies to support core functionality, remember preferences, measure website performance, and understand visitor behaviour. You may adjust your browser settings to refuse cookies, although some features of the website may not function properly. For more information, please review our cookies policy page.

7. Data retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, to meet legal, accounting, reporting, and regulatory requirements, or to resolve disputes and enforce our agreements.

8. Data security

We take reasonable administrative, technical, and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure. However, no method of transmission or storage is completely secure.

9. Access and correction

Subject to applicable law, you may request access to or correction of your personal data held by us. If you would like to make such a request, please contact our data privacy officer at info@everwood-edu.org, or write a letter and send it to Unit B, 17th floor, Neich Tower, 128 Gloucester Road, Wan Chai, Hong Kong.

10. Overseas transfers

Where personal data is transferred outside Hong Kong, we will take reasonable steps to ensure that the data continues to be protected in a manner consistent with applicable privacy requirements.

11. Compliance with Hong Kong privacy laws

We are committed to handling personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong and any other applicable privacy laws. We will implement appropriate measures relating to collection, use, retention, access, correction, and disclosure of personal data in line with those legal requirements. 

12. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies separately.

13. Changes to this policy

We may revise this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Updates will be posted on this page with a revised effective date.

If you have any questions, requests, or complaints regarding this Privacy Policy or our handling of personal data, please contact us at info@everwood-edu.org.